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800Mhz Rebanding - FCC's Decision on Change Orders

On June 19th, the Federal Communications Commission issued a Memorandum Opinion and Order that has severe financial consequences to 800MHz Licensees as well as to those in the supportive vendor community. In the matter of the County of Flagler, Florida and Sprint Nextel Corporation the Commission has found where on-the-fly changes to a reconfiguration plan, as a result of found conditions in the field, face the risk of loss of compensation if an approved change order had not been secured in advance by the Licensee for the completed work action.

While the action cited in the Flagler instance is related principally to a third programming touch, TCS found today where a similar argument and rejection of after-the-fact change orders was used by Sprint in an unrelated case. In this most recent issue, a TCS client had the misfortune of having a radio vendor provide subcontractors who lacked familiarity with the specific equipment to be retuned. This discovery occurred while the field retuning of subscriber radios had already commenced. In the face of what was believed to be an emergency situation, the Licensee requested that TCS expend extra efforts in personnel and resources to restore the project to track. And, in a set of unrelated instances where the contracted radio vendor had to enlist the resources of added personnel to accomplish more tasks than anticipated, additional hours were accrued to the project.

While, in the end, this TCS Client/Licensee was able to successfully retune their radio system, Sprint arbitrarily rejected all claims for additional cost recovery citing the Flagler County decision. In the FCC's Opinion and Order, Flagler County was found to have violated the provisions of its FRA by failing to notify Sprint of its decision to deviate from the FRA.

What is particularly troubling to TCS is that in other communications with Sprint involving a Client/Licensee, Sprint raised the bar even further and indicated not only was it necessary to notify them of any potential changes to an FRA but that those changes had to be negotiated and approved by Sprint before any such work could commence. This action, we believe, exposes our Clients and other Licensees to the unreasonable burden of having to identify any and all obstacles to rebanding before even the first connector or screw is touched. This "Crystal Ball" approach to Rebanding is onerous in that Sprint argued tooth and nail against funding comprehensive investigative tasks in the Planning Process that could have identified many of the project pitfalls now being stymied for compensatory funding.

In light of the argumentative, “my way or the highway” position taken by Sprint in virtually every PFA and FRA negotiation this Firm has been involved, the Commission’s and Sprint’s expectation and demand on Licensees is distasteful. As anyone skilled in this profession understands, once a radio project implementation commences (particularly one on an existing, operable public safety radio network) the likelihood for process changes increase dramatically as unknown conditions are encountered. The amount of time wasted starting and stopping projects, as is apparently now necessary, to gain Sprint’s negotiated approval would fast spiral out of control. Correspondingly, each work shut down and remobilization is sure to dramatically raise costs. Yet, that is how the Rebanding Game is to be played.

TCS, effective now, is recommending that all vendors and subcontractors providing technical services to clients impacted by 800MHz Rebanding closely track their expended time versus FRA-identified tasks. If a work task is not specifically authorized by FRA or if the allotted time is insufficient in view of real world realities, then a fully negotiated and approved change order is necessary to ensure payment for added services and material provide. Likewise, Licensee clients must remain vigilant in tracking internal time and expenses accrued during rebanding. If you see where a category is becoming close to exhaustion, then the work must stop until a satisfactory, fully negotiated and approved Sprint change order has been secured.

Although we have been assured that Sprint will pay for work completed during an emergency, our experience suggests this to be merely an empty and unenforceable promise whereby the Licensee bears all of the risk and Sprint has the arbitrary ability to deny compensation. Thus, our recommendation to affected Licensees if an emergency situation is encountered or anticipated is to immediately shut down the work and retreat to a previously acceptable level of operations. Neither Sprint nor the Federal Communications Commission have demonstrated a consistent and clear willingness to protect Licensees of public safety radio systems during this intrusive and disruptive process….so, Licensees must remain ever vigilant and take aggressive steps to protect themselves.

Sincerely,

Dominic F. Tusa
Partner-Founder

Attachment: FCC WT Docket 02-55 June 23, 2009

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