Why Tusa?

Why choose Tusa? Our sparkling wit. Our dapper charm. And/or, any of these great reasons
(just in case our winning smile isn’t enough):

You’ll protect yourself against system maintenance costs.

Sure, analog trunked radio systems of the 1990s continue to provide excellent performance. But, reliable maintenance support is becoming more difficult by the day. And modernization of older systems with new, Project-25-compliant technology comes with its own surprise: increased maintenance costs—sometimes more than the price of updating the equipment in the first place! Turn to Tusa. We’ll leverage deep knowledge of current maintenance costs to negotiate you lower prices.

You’ll get a much bigger stick.

Just because your radio system has proprietary components requiring continued purchases from the original manufacturer doesn’t mean that you’re powerless in negotiations of terms, conditions and costs. Use our ability to draw from the latest real-world comparables to your advantage. And let us remind your source that a poor customer service experience with you can be relayed to the rest of Tusa’s client base. Touche!

You won’t get taken for a ride.

Vendors live and die by responding to RFPs. Which means, over many years and hundreds of experiences, they’ve crafted the art of specification questioning and proposal submittal, knowing how to manipulate language to imply specification compliance, hide performance exceptions and ask questions that drive competitors down blind alleys. Luckily for you, we know better, keeping your procurement and negotiations on track and without surprises.

You’ll turn up the heat on unsolicited proposals.

Here’s how it goes: Vendor brings radio system solution proposal to Client. Client saves time by proceeding. Client fails to notice that coverage doesn’t include their entire service area. That reliability doesn’t meet expectations. That audio quality is well below the federal government’s objective. That the contract protects the vendor. (Shall we go on?) Of course radio vendors discourage the use of consultants. They don’t want us around, but you should!

You’ll be comfortable pulling the plug.

Drive up to your most vulnerable infrastructure site at your system’s peak busy time and pull the electrical main disconnect to see what happens next. If you can’t bring yourself to do this, then do something soon to vastly improve your network’s survivability. Terrorist events, hurricanes, snowstorms, earthquakes—they may seem like remote possibilities today, but the unwelcome possibility of mass death, destruction and civil unrest is a reality for tomorrow.

You’ll benefit from a little healthy competition.

On the surface, it makes sense to stay with your current vendor and equipment, since processes and team players are so familiar. But dig deeper: what incentive does this give your vendor to propose enhanced services or reduced costs? What you’re more likely to receive are procurement traps that lock you into a non-competitive process. Instead, let us help you lock in lower prices, better technology and a far greater range of services.

You’ll know if it’s just your antennas.

Two complaints generally drive a need to revisit public safety radio system designs: infrastructure obsolescence or profound coverage degradation. If your system is obsolete, well, it’s obsolete. But if coverage is simply less-than-what-it-used-to-be, our field coverage testing can identify if your antennas are defective—saving you from vendors who recommend a new system or more tower sites. In short: at some point, you’ll need a new radio system. But why buy now if the current model has more gas in the tank?